Privacy Policy

1. Introduction

Welcome to VibeTraders. This Privacy Policy explains how Poiesis Labs BV("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our platform (the "Service").

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation. By using our Service, you consent to the collection and use of information in accordance with this policy.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide

• Account Information: Email address, username, display name, and password when you register
• Profile Information: Avatar image, bio, and other optional profile details
• User Content: Posts, comments, likes, and other content you create on the platform
• Communications: Information you provide when contacting us for support

3.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent, click patterns
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs, error logs
• Cookies: Session cookies and authentication tokens (see Section 7)

3.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link your account with social login providers (if available). This information is subject to the privacy policies of those third parties.

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 To Provide the Service

• Create and manage your account
• Enable you to post content and interact with other users
• Process and display your user-generated content
• Provide customer support and respond to inquiries

4.2 To Improve the Service

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Fix bugs and improve performance
• Personalize content recommendations

4.3 To Communicate with You

• Send service-related notifications (account security, policy updates)
• Respond to your support requests
• Notify you about changes to our terms or policies

4.4 To Ensure Safety and Security

• Detect, prevent, and address fraud or abuse
• Enforce our Terms of Service and community guidelines
• Protect the rights and safety of users and third parties
• Comply with legal obligations

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service you requested
• Legitimate Interests: Improving our Service, preventing fraud, ensuring security
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Compliance with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

6.1 Service Providers

Third-party companies that help us operate the Service (hosting, analytics, customer support). These providers are contractually bound to protect your data and use it only for specified purposes.

6.2 Public Information

Content you post publicly (posts, comments, profile information) is visible to other users and may be indexed by search engines.

6.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

We do NOT sell your personal data to third parties.

7. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for authentication and security (cannot be disabled)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Service

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period afterward
• Content: Retained until you delete it or your account is terminated
• Log Data: Typically retained for 90 days for security and troubleshooting
• Legal Records: Retained as required by applicable laws

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. Your Rights (GDPR)

Under the GDPR and similar data protection laws, you have the following rights:

To exercise these rights, please contact us at contact@maxschoon.nl. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure data hosting with reputable providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection laws
• Other legally approved transfer mechanisms

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify you through the Service or via email
• Request your acceptance of the updated policy where required

Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: